November 16, 2006

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Plea For A Good Web Host

It's time for me to get a new web host. My current host, HostExcellence.com, has been very responsive to all problems, has excellent rates, features, and bandwidth and storage allocations. Theirs isn't a very fast pipe, but it isn't so bad that it's caused any problems. No, my dissatisfaction arises from a single issue that they've been unable to correct. If you're at all a frequent commenter on this blog, you probably recognize this page

Server Error (500) I'm looking into the problem. For now, go back and save the text from your comment, and then refresh the comments to make sure it did not, in fact, go through. Then, if necessary, try submitting your comment again and it will almost always work.

And after almost a year of "looking into the problem," I'm giving up. Movable Type simply does not work on HostExcellence's setup. I've contacted technical support at least twenty times about it, and have done several complete reinstallations of Movable Type, and the problem is still present. It is much worse at peak times, but 500 SERVER ERRORs occur roughly 1 out of every 5 CGI scripts that are accessed. Since Movable Type works by bouncing to several CGI scripts (or reloading some particular script) to complete each of the various tasks involved in posting, commenting, or any other task, this means that pretty much any possible action on my blog results in a 500 error. That's unacceptable, and HostExcellence has been unable to fix it, insisting that it's a problem with Movable Type (a suite of blogging software used by probably hundreds of thousands of people without duplication of this problem). In addition, with an identical configuration of Movable Type on my previous two web hosts, the problem did not occur.

And so it is that I must end my relationship with HostExcellence. The trouble is, I don't have any other prospects. Seemingly every site that rates web hosts is commercially influenced and gets kickbacks, or is otherwise biased. I have now had two web hosts that were highly rated all around, and each has ultimately resulted in failure. I need anecdotal evidence.

Has anyone ever used a web host that they didn't hate? Here's what I need:

  • > 25 GB of storage
  • > 5 email accounts (forwards are fine)
  • decent bandwidth and server speed
  • > 150 GB transfer per month, and reasonable prices for overages
  • unlimited FTP access
  • PHP, MySQL (a couple databases), Perl

All of this for under $25/month. I'd prefer cheaper (obviously), but at this point, I'm willing to pay for quality.

Posted at November 16, 2006 7:31 PM | Comments (3)


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if u find a good 1, lemme know?
thnx

Posted by: B at November 16, 2006 8:36 PM


Someone who reads my blog recommended Dreamhost and I just jumped to them a month ago or so. So far, so good (I upgraded with my migration and am now running MT 3.3 seemingly successfully), although I suppose we're still in the honeymoon phase...

If you decide to use them and mention me as a referral I think good things happen for both of us.

Posted by: Cathy at November 16, 2006 9:55 PM


Test

Posted by: David Barzelay at November 20, 2006 8:26 AM

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